Privacy Policy

This is a general template and should be reviewed by legal counsel before launch.

Introduction

Avanto Park City (“Avanto,” “we,” “us,” or “our”) operates a Nordic contrast-therapy spa at 1612 W Ute Blvd, Suite 108B, Park City, UT 84098. This Privacy Policy explains what information we collect when you visit our website, book a session, purchase a membership, or otherwise interact with us, and how we use and protect that information.

By using our website or booking a session, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us and a limited amount of information collected automatically when you use our site. This may include:

• Your name, email address, and phone number when you book, sign up, or contact us.
• Booking details such as the dates, times, session types, and group sizes you reserve.
• Payment information for sessions and memberships. Card details are processed directly by Stripe, our payment processor. We do not store your full card number on our systems.
• Messages you send us through forms, email, or text, including any details you choose to share.
• Newsletter sign-ups, including your email address and subscription preferences.
• Basic analytics and cookie data, such as your approximate location, device and browser type, and how you navigate our pages.

How We Use Your Information

We use the information we collect to:

• Process and manage your bookings and reservations.
• Create and administer your membership and billing.
• Communicate with you about appointments, changes, receipts, and support requests.
• Send newsletters and offers when you have asked to receive them.
• Improve our services, understand how our site is used, and refine the guest experience.
• Meet our legal, tax, and regulatory obligations, and protect the safety of our guests and staff.

Sharing Your Information

We do not sell your personal data. We share information only in the following circumstances:

• With trusted service providers who help us operate, including Stripe (payments and memberships), our booking platform (reservations), and our email provider (newsletters). These providers may only use your information to perform services on our behalf.
• When required by law, or to respond to valid legal process, protect our rights, or ensure the safety of guests and staff.
• In connection with a business transfer, such as a merger or sale, in which case we will take reasonable steps to protect your information.

Cookies

Our website uses cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors use our pages. You can control or disable cookies through your browser settings, though some features of the site may not function as intended if you do.

Data Security

We take reasonable administrative, technical, and physical measures to protect your information against loss, misuse, and unauthorized access. Payment data is handled by Stripe under its own security standards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request to access, correct, or delete the personal information we hold about you. To make a request, contact us at team@avantoparkcity.com and we will respond within a reasonable time. You may also unsubscribe from our newsletter at any time using the link in any email.

Children’s Privacy

Our services are intended for adults. You must be 18 or older to book a session or membership. Minors aged 14–17 may participate only when accompanied by a consenting adult who completes the required waiver. We do not knowingly collect personal information from children under 14. If you believe a child has provided us information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes may be communicated by email or a notice on our website. Your continued use of our services after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out: